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Generator Servicing Emergency Callout

Example reports:

Generator Service Report Generator Service Report
 Hazardous Waste Note

PLATINUM GENERATOR SERVICE PACKAGE

Our Platinum service package has been designed to give you the reassurance that a fully qualified team is ready to provide an emergency call out service 24 hours a day 365 days a year for fault diagnosis and repair, with a 3 hour response time for UK mainland contract customers.

  PLATINUM GOLD SILVER BRONZE
Full service 1 1 1 0
Interim 3 2 1 2
Load test (portable unit) 2 hour load test (25 metres cable)* 1 hour load test (25 metres cable) 0 0
Oil sample 1** 1 1 1
Filters Changed Oil filters Oil filters 0 0
Filters Changed Oil by-pass filters Oil by-pass filters 0 0
Filters Changed Fuel filters Fuel filters 0 0
Filters Changed Water filters Water filters 0 0
Coolant changed (anti freeze) Changed on full service Changed every 2 years Top-up 0
Oil change Full service Full service Full service 0
Top-up battery All services All services All services All services
Hazardous waste note issued Full service Full service Full service N/A
Top-up oil Interim visits Interim visits Interim visits Interim visits
Coolant balance Interim visits Interim visits Interim visits Interim visits
Check control gear All visits All visits All visits All visits
Engine heater checks All visits All visits All visits All visits
Belt checks (Fan and Drive) All visits All visits All visits All visits
Radiator core check All visits All visits All visits All visits
Water pump check All visits All visits All visits All visits
Core plug check All visits All visits All visits All visits
Engine gasket check All visits All visits All visits All visits
Check        
   Air filters All visits All visits All visits All visits
   AVM mounts All visits All visits All visits All visits
   Control panels AMF/ATS All visits All visits All visits All visits
   Engine speed pick-up All visits All visits All visits All visits
   Exhaust and lagging All visits All visits All visits All visits
   Generator auto control panel All visits All visits All visits All visits
   Hoses tighten clips All visits All visits All visits All visits
   Main incomer panel All visits All visits All visits All visits
   Oil press shutdowns All visits All visits All visits All visits
   Oil, water, fuel leaks All visits All visits All visits All visits
   Water temp shutdown All visits All visits All visits All visits
Response time 3 hours 4 hours 4 hours 6 hours
* One load bank test for two hours running time with a build up to 100% load using our trailer mounted load banks and a full load test report. Please see attached an example of a load test report.

** Oil sample taken on the interim service with full report on the condition of the engine. This is a very important part of the service and will indicate any problems well in advance concerning the main bearings. Please see attached an example of an oil sample report.